![]() ![]() You can add the naming of the chat and pick a caption. The picture may be your Viber page photo, or you can choose it from our library or upload your own. ![]() There are plenty of details of the chat header which can vary depending on your purposes. And bubble text field is here to show your custom message next to the icon. We offer a library of thumbnails for different cases, so you can pick out the most suitable one. Choosing the right bubble icon may help to show the main idea of your chat box: customer support, order placing, apartment booking, and so on. As a trigger, one can choose a particular time on the site or certain page, reaching a selected scroll position, or a person’s intention to leave your site.Ĭhat bubble is the element that users see first and associate with dialogue. If you select one of the open-chart triggers, then the chat window will automatically pop up and invite a user to cooperate. Your Viber Chat can serve as an instrument of attracting clients and increasing the amount of interactions. Showing chat on mobile is optional, if it might hinder the experience, you are free to conceal it. Meanwhile, Excluded Pages setting is here to limit displaying on the pages where it’s better to hide it. If you want it just on certain pages – it’s simple to do, simply select Specific Pages option and enter the URLs of selected pages. Your Chat window can show on all pages of the site or just on where you choose. Or, you may want to engage as many new users as possible. For example, you will be able to restrict showing the chat to returning group only, to help these users get what they failed to in the first visit. There are several options: all visitors, only new visitors, or just returning users. Our widget can be visible only to a specific type of your clients. Added chat window can be put into the content field, for example on a product card to help visitor place an order. It can follow when visitors scroll the page and be visible. Floating bubble may be aligned center, left, or right. Three variants of chat position on the pageĭepending on what you need, your Viber Chat can look as an distensible bubble – movable or fixed on a particular place – or as an embedded chat window. ![]()
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